Emotional Intelligence In Leadership
Emotional intelligence (EI) proves to be a key indicator of success in leaders. This session covers key components of EI, including self-awareness, self-management, social awareness, and relationship management, and is designed to enhance personal and professional interactions. Through assessment and interactive exercises, participants learn how to recognize and manage their emotions, improve relationships, and foster a positive work environment. This session equips participants with the tools to navigate challenges with emotional resilience and intelligence.
After completing this session, participants will be able to:
Explain the basic framework of Emotional Intelligence, its key components, and its use in leadership.
Enhance self-awareness by better understanding ourselves – emotions, behaviors, motivations, and goals – and their impact on behavior and decision-making.
Manage our emotional impulses and hot buttons and respond appropriately to situations.
Improve empathy skills and understanding of others’ emotions to create positive interactions and strengthen interpersonal relationships.
Create a personalized action plan to continue developing emotional intelligence skills.
Skills / Knowledge
- Emotional intelligence
- Self-awareness
- Empathy skills
- Relationship management
- Emotional regulation
Earning Criteria
Required
Complete PSN 911 - Introduction to Emotional Intelligence